A budget tells us what we can't afford, but it doesn't keep us from buying it.
A business that makes nothing but money is a poor business.
A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.
About the time we can make the ends meet, somebody moves the ends.
Airline travel is hours of boredom interrupted by moments of stark terror.
All lasting business is built on friendship.
Alfred A. Montapert
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures.
An advertising agency is 85 percent confusion and 15 percent commission.
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